Virtual Assistant for Tradies in Australia

Take Back Your Day and Focus on What Matters

With a Tradie VA from Swiss Army Trades handling your admin and office tasks, trade businesses can finally spend more time on quality work, clients, and growth.

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Are you overwhelmed by office tasks and administrative work in the trades and construction industry? Let us step in! We specialise in providing virtual talent that handles the behind-the-scenes operations that keep your business running smoothly. From organising systems to managing essential back-office duties, we’ve got it covered. Our team takes these tasks off your plate, streamlines them, and ensures they’re done right – so you can focus on what matters most: growing your business. Let us handle the paperwork while you focus on building your success.

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Admin work builds up quickly in trade and construction businesses, causing unnecessary stress. Calls, emails, bookings, invoices, and paperwork can take over the day before real work even starts. A tradie VA from the Swiss Army Trades takes care of these office tasks in the background. Tradies can free up multiple hours each week by outsourcing quoting, invoicing, scheduling, and admin tasks to these assistants. From keeping admin organised to handling day-to-day back-office work, the load is taken off without fuss. With less time spent on paperwork, there is more time for working on goals and keeping the business moving forward.

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SAT is different due to the following:

recruiter

The candidates are hired by our organisation.

workshop

We screen and train the candidates exhaustively.

monitoring

We monitor their productivity and workload every day and send you regular reports.

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They work with professional equipment and are monitored by software that monitors productivity. No heavy accents, background noise or inept equipment!

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We take full responsibility for the candidate and their performance, if they don’t live up to expectations then we replace them immediately so there is no disruption to your business.!

Our VA Services Include

Admin Support

Your Tradie VA handles everyday admin work such as emails, quotes and general office tasks, and helps manage your schedule to improve efficiency and reduce operational chaos. This helps reduce the pressure of paperwork that builds up behind the scenes.

Back‑Office Organisation

Tradie VA support keeps systems organised and keeps the workflow running smoothly, helping with the behind‑the‑scenes operations that often get pushed aside.

Phone Calls & Client Communication

Whether it’s answering phone calls or managing messages, your virtual assistant steps in to help keep communication flowing without distracting from the jobs that pay.

Workload Monitoring & Reporting

Swiss Army Trades keeps an eye on your VA’s workload and productivity, with reports that give clarity and certainty about what’s being handled.

Performance Accountability

Your Tradie VA is employed and trained by Swiss Army Trades, and if they don’t perform as expected, they’re replaced, ensuring support keeps working without disruption.

Swiss Army Trades provides virtual assistants who are trained to understand how businesses operate, delivering support to meet the unique needs of tradies.

Our Clients

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Ozy Toolbox Centre
JSJ-Roofing
Ironside Plumbing
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New Project (2)
New Project (1)
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New Project (6)
Operations Inbound phone calls and scheduling and liaising with stakeholders

Who We Are

Swiss Army Trades was created to solve a problem many trade business owners know too well: the constant pressure of admin work, paperwork, phone calls, and back-office tasks that pull focus away from running jobs, staying true to the goals, and growing the business. Finding dependable, skilled support that understands trade operations can feel overwhelming.

That is where Swiss Army Trades comes in. We come from trade backgrounds ourselves, so we understand the challenges of running a business on-site while managing office operations. We equip our VAs with the right tools and training to support businesses and streamline workflows. Traditional virtual assistant services often fail with untrained, unmonitored staff who do not understand the workflow of trade businesses.

We do it differently. Our VAs are employed, trained, and performance-managed internally, giving business owners support for admin, scheduling, phone calls, and back-office operations. With a Swiss Army Trades VA handling the daily tasks, business owners get back their time and can focus on growing their business while delivering quality service to every client.

Why We Are Different

At Swiss Army Trades, we pride ourselves on being the best choice for hiring top-tier staff. Our commitment to excellence and dedication to finding the perfect match for both employers and employees sets us apart in the staffing industry…

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Meet Our Team

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Michael Adams

Business Development Manager

Kris Esbanez

Kris Esbanez

Social Media Manager

Elli Banaag

Elli Banaag

Operations Team Leader

Why Every Tradie Needs a Virtual Assistant?

Running a business comes with a lot on your plate. Most business owners spend 10 to 15 hours a week on admin tasks like answering phone calls, scheduling jobs, managing emails, invoicing, and updating job management software. These back-office duties take time away from completing more jobs, booking new projects, and expanding the business. Virtual assistants can help tradies with job scheduling, client communication, and other important administrative tasks, making it easier to stay organised and connected with client requirements.

A Swiss Army Trades Tradie VA steps in to handle these tasks, giving business owners time and peace of mind. Here’s how a Tradie VA helps each week:

Job Scheduling

Plan and track appointments, dispatch your team, and keep jobs organised

Phone Calls and Client Communication

Handle enquiries, confirm bookings, and follow up with customers

Admin Support

Manage emails, data entry, documentation, and other essential back-office tasks

Invoicing and Payments

Send quotes, issue invoices, chase overdue payments, and maintain cash flow

Job Management Software

Keep systems updated and workflows running smoothly

With a Tradie VA managing these tasks, your business operations become more efficient, stress is reduced, and you can focus on completing jobs and building a stronger business. Your admin is in trusted hands, clients stay happy, and your business runs smoother.

The service works through a simple process:

Review your business needs and current systems to pinpoint where virtual assistant support can help most

Assign a trained assistant based on required skills and operational fit

Integrate the assistant into your existing business processes

Daily monitoring, reporting, and communication to ensure tasks are performed consistently

Swiss Army Trades also provides a consultation to understand your needs and recommend the right Tradie VA, so your business gets the support it actually requires. Hiring a virtual assistant can save your money and increase businesss profitability by reducing admin costs and improving efficiency.

Our Happy Clients

At SAT, we take pride in providing excellent services to our clients. Here are some testimonials from satisfied customers.

Why Tradies Trust Swiss Army Trades?

Trade business owners rely on Swiss Army Trades because we understand the demands of running a trade business while managing office tasks. As a trusted service provider, Swiss Army Trades matches businesses with skilled virtual assistants, ensuring professional support customised to your needs.

Be it offering admin support through data entry, mail management, documentation, or maintaining strong relationships with clients by confirming bookings and answering queries or organising appointments, we have you covered. Our scope of work also includes job scheduling, dispatching teams, and updating job management software. That’s not all! You don’t have to worry about maintaining cash flow as our VAs take care of that too. We send quotes, issue invoices, and chase overdue payments.

With Swiss Army Trades, business owners get a specialised virtual assistant who understands trade workflows, keeps admin tasks on track, and ensures nothing slips through. Our virtual assistant services integrate seamlessly into your daily operations, providing reliable support and maintaining business processes.

Let our Swiss Army VA take charge of your admin work while you focus on the work that drives real results.

Contact us today!

Why Choose Swiss Army Trades?

Trust matters when it comes to admin operations of businesses. Phone calls, bookings, invoicing, payments, and paperwork are closely tied to how a trade business performs week after week. Swiss Army Trades is chosen by business owners because support is handled properly, without guesswork or loose ends.

What makes Swiss Army Trades different is simple. Virtual assistants are not passed on and left unmanaged. Every VA is employed directly, trained for trade business operations, and supported by internal systems that track workload and performance. Business owners are not expected to manage, chase, or supervise admin support on top of running jobs.

This approach gives trade businesses confidence that tasks are being taken care of consistently, even when workloads change or businesses scale.

Reasons business owners choose Swiss Army Trades include:

People Who Understand Trade Work

VAs are trained around trade schedules, job flows, and customer expectations.

Support That Adjusts With the Business

VA services can scale up or down without hiring full-time staff or changing office space.

Control Over Costs

A cost- effective solution that reduces admin costs while keeping work covered.

Clear Responsibility

Swiss Army Trades takes ownership of performance, productivity, and continuity.

From admin work and reception service tasks to scheduling jobs, invoicing, chasing payments, and maintaining job management software, Swiss Army Trades supports business operations in a way that feels reliable, hassle-free, and easy to work with.

What You Get With Our Virtual Assistants?

A Swiss Army Trades tradie VA handles the admin tasks that usually sit in the background but demand constant attention and end up taking away your precious time. These are the tasks that interrupt jobs, delay payments, and slow down business processes when they are left unchecked.

With VA support in place, trade businesses have someone consistently taking care of office work, allowing days to run with fewer interruptions and less admin build-up.

Support includes:

  • Email Management
    Reading, responding to, and organising emails so client communication stays clear.
  • Phone Calls and Bookings
    Acting as a virtual receptionist, answering calls, managing bookings, and handling follow-ups.
  • Customer and Job Setup
    Entering customer details, setting up new jobs, and keeping records accurate.
  • Scheduling Jobs
    Managing calendars, bookings, and schedules so teams know where they need to be.
  • Invoicing and Payments
    Sending quotes, issuing invoices, following up on unpaid accounts, and supporting cash flow.
  • Job Management Software Support
    Updating job details, uploading documents, and keeping systems maintained with relevant data.
  • General Administration
    Managing paperwork, account updates, and ongoing admin tasks as required.

With expert virtual assistants handling administration, businesses experience fewer delays, better organisation, and stronger client relationships. Admin work gets done on time, payments are followed up, and business processes stay under control.

Don’t let admin work take away your efficiency!
Contact Swiss Army Trades to discuss how our tradie VA can support your business operations

Contact us today!
What You Get With Our Virtual Assistants

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